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SHIPPING AND DELIVERY POLICY

Thank you for choosing FixKr Technologies Private Limited for your electronics repair services. We aim to provide you with a seamless experience, and part of that commitment involves transparent and efficient shipping and delivery services. Please review the following information to understand our shipping and delivery processes:

1. Service Availability:

We currently offer our electronics repair services within [Specify Regions or Countries]. Please ensure that your location falls within our service coverage area before placing a service request.

2. Scheduling and Confirmation:

Upon receiving your service request, we will schedule a technician to visit your specified location. You will receive a confirmation email or SMS with the scheduled date and time. Please ensure someone is available to facilitate the repair during the scheduled appointment.

3. Tracking Your Service:

For your convenience, we provide a tracking feature to monitor the status of your service request. You can log in to your account on our website or app to view real-time updates on the technician’s location and estimated arrival time.

4. Technician Arrival:

Please ensure the device requiring repair is accessible to our technician at the specified location. A responsible individual (18 years or older) must be present to hand over the device and provide any necessary information.

5. Service Completion:

Once the repair is completed, the technician will demonstrate the functionality of the repaired device. Payment can be made through various convenient methods, as specified in our payment options.

6. Contactless Service:

In adherence to safety guidelines, we offer contactless service options. Our technicians are equipped to perform repairs without direct physical contact whenever possible.

7. Shipping of Devices:

For certain repairs that require equipment to be taken to our repair center, we will ensure secure packaging and shipping of your device.

8. Customer Support:

If you have any questions or concerns regarding shipping, delivery, or your service request, please contact our customer support team at fixkrtechnology@gmail.com.

9. Changes to the Policy:

FixKr Technologies Pvt. Ltd. reserves the right to update or modify this Shipping and Delivery Information at any time. Customers will be notified of any changes, and the revised policy will be effective immediately upon posting on our website.

Thank you for choosing FixKr Technologies Private Limited We appreciate your trust and look forward to serving you!

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