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PRIVACY POLICY:
Fixkr Technologies Private Limited

 Privacy Policy

Welcome to Fixkr Technologies Private Limited! This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using the Fixkr Technologies Private Limited website/App, you agree to the terms outlined in this policy.

  1. Information We Collect:

    1.1 User Provided Information:

    When you register on the Fixkr Technologies Private Limited website/App, we may collect personal information such as your name, contact details, and address.

    1.2 Device Information:

    We may collect information about the devices you use our services for, including model, serial number, and diagnostic information.

    1.3 Location Information:

    To facilitate our on-demand services, we may collect and process your location data when you use our website/App.

  2. How We Use Your Information:

    2.1 Service Provision:

    We use the collected information to provide on-demand electronics repair services at your specified location.

    2.2 Communication:

    We may use your contact information to communicate with you about your service requests, appointment confirmations, and updates.

    2.3 Improvement of Services:

    Collected data may be used to analyze and improve our services, ensuring a better user experience.

  3. Data Security:

    3.1 Security Measures:

    Fixkr Technologies Private Limited employs industry-standard security measures to protect your personal information from unauthorized access or disclosure.

    3.2 Data Access:

    Access to your personal information is restricted to authorized personnel who need the information to perform their duties.

  4. Sharing of Information:

    4.1 Third-Party Service Providers:

    We may share necessary information with third-party service providers involved in delivering our services (e.g., technicians).

    4.2 Legal Compliance:

    We may disclose your information if required by law, court order, or other legal processes.

  5. Cookies and Tracking:

    We may use cookies and similar technologies to enhance user experience and analyze usage patterns.

  6. Your Choices:

    You can opt-out of receiving promotional communications from Fixkr Technologies Private Limited by following the unsubscribe instructions provided in the communication.

  7. Deletion of Account and Personal Data:

    Upon your request, you may delete your account and personal data stored with Fixkr Technologies Private Limited by sending an email to fixkr@fixkrtechnologies.com. Account termination requests may take up to 7 working days to process.

  8. Data Retention:

    While your account will be removed from our primary databases, we may retain certain information for purposes such as fraud prevention, troubleshooting, ongoing investigations, enforcing legal terms, and complying with applicable legal requirements.

  9. Privacy Inquiries:

    For privacy-related questions or concerns, email us at fixkr@fixkrtechnologies.com. We are committed to addressing your queries regarding the handling of your personal information.

Thank you for your understanding and cooperation in this matter.

Changes to the Privacy Policy:

We may update our Privacy Policy, and users will be notified of any changes. Continued use of our services implies acceptance of the updated policy.

Contact Information:

If you have questions or concerns about our Privacy Policy, contact us at fixkr@fixkrtechnologies.com.

Thank you for choosing Fixkr Technologies Private Limited. Your privacy is important to us!

Fixkr Technologies Private Limited
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